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The 3 C’s For a Longer Life

We're going to take it back to the basics today. In our work, we're fairly consistently replacing end of life hardware. It's never very fun to have to replace something that's worked well for most of its life. Technology equipment is expensive, and we want yours to last as long as possible. So let's talk about three simple ways to add years to your...

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Become a Password Pro

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In one of our latest blog posts, we talked briefly about business apps that will keep you moving forward in today's mobile environment. One of our very favorites (although not necessarily mobile) is LastPass, a brilliant modern solution to a problem that has been around since the dawn of the digital age: remembering all your passwords. Personal tec...

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Self-Sufficiency in IT or How to Run a Marathon

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Why instant gratification isn't always the answer There's a lot of desire out there for quick results, and a lot of pressure as a service company to offer instant satisfaction. Current problems are real and important, but something is lost when all the focus of a transaction is on the here and now. IT companies that focus too much on instant implem...

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Adapting to a Mobile World

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As a business of any size, there's a constant necessity to adapt. And in today's world, adaptation doesn't happen without implementation of mobile solutions. #3 on SMB Group's list of Top 10 Technology Trends for 2015 focuses on how SMBs are recalibrating strategy and spending for a mobile world. The amount of mobile business apps used regularly in...

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Getting the Most Out of Your Technology

In a short TED talk that shares 10 timesaving technology tips, David Pogue hints at two basic points: 1) people want their technology to be intuitive and 2) people don't want to spend time reading manuals. Pogue is the personal technology columnist for the New York Times and a tech correspondent for CBS news. He wants to help others free up sacred ...

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How to Survive a Microsoft Audit

Recently, we held a budget consultation meeting with a good client of ours. During the meeting, we spent some time discussing the pros and cons of User CALs vs. Device CALs. Afterward, we realized many companies likely have the same questions that led to that fruitful discussion. Today, we want to share some insight to demystify CALs and help your ...

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How Hybrid Clouds are Helping SMBs Store Data Effectively

You are a medium sized business owner. You need peace of mind that your company's data is securely backed up. You own servers that you know work, but you need more storage space. You know having some data stored in a cloud would be a cost-effective solution, but are worried about security. You're also nervous about the lack of control you'd have in...

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Why We Made Our Websites More Secure

As a small tech company that doesn't use login credentials or credit card info on our site, we took a step outside the expectations box. Most websites that aren't in the eCommerce biz aren't required to have an SSL, but we know how important a secure web connection is to our customers. SSL stands for Secure Sockets Layer. It's the standard technolo...

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What is VoIP and Should You Be Using it?

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Voice Over Internet Protocol (VoIP) is swiftly becoming a leading communications choice for small businesses across the US. Last year, there was a 21% increase in VoIP users according to the FCC, upping the number of US subscribers to over 30 million. So why are more businesses choosing VoIP over traditional telecom providers? Here are some of the ...

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The Daunting Cost of Downtime

We're no strangers to the exasperated look on an accountant's face when we meet to discuss a long-term budget. If spreadsheets could kill, one describing a 5-year IT budget might. We know what people think about IT. We know the questions people ask when faced with making long-term IT decisions. Why am I spending so much money on something I'll neve...

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Feedback is Serious Business

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Because InfoTech is a service-driven company, client feedback is extremely important to us. Feedback allows us to gauge how we're performing and if our service quality really is matching our extremely high standards. We thrive on both the positive and negative feedback that comes from our clients. It motivates us, challenges us, and hopefully makes...

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Should you be Frightened by your IT Company?

With Halloween upon us, our mind's tend to drift toward things that frighten us. The holiday focused on fear conjures up all kinds of images of monsters, vampires, zombies, and other ghouls but what about your IT provider? Let me tell you what would scare me about an IT company, or any tech company for that matter. An IT provider would really frigh...

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We Start Our Third Year Today

It's hard to believe that we're celebrating our second year in business already. We've grown quite a bit since the transition from ACPC Repair. We've come a long way, but we have so far yet to go. Two years have brought us many changes, but those changes have made us focused. We're dedicated and passionate about what we do, and that's going to shin...

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Our Latest Project

We recently had some fun working on our latest project here in the office. We wanted to brighten the place up and I think we definitely found the right way to make that happen. We're very happy to introduce our latest creation, the official InfoTech fish tank! We've of course, filled the tank with all things technology. Things like a CD, zip-tie pl...

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Outsourcing Can Be Good!

We hear the word 'outsourcing' a lot in the news these days. Many companies are moving their manufacturing or customer support services overseas in search of cheaper labor. Some people view that as a bad thing and perhaps it is but outsourcing in your business can be a very good thing. It also doesn't mean that you have to move overseas! Outsourcin...

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Why We Don't Sell IT Support

When I think about what we do here at InfoTech, I don't like to think that we sell IT support. There are so many companies out there who "sell IT support." That's what they market and push to their potential clients. When they go into meetings or networking events, they sell themselves as an IT company. They rack up lots of clients by offering chea...

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The Benefits of Being Proactive

Let's face it, there are a lot of IT companies out there. They're all around, whether it's a kid in his parents' basement (which is where I started) or a multimillion dollar corporation that covers the entire country; there are a lot of companies who do pretty much the same thing. They offer business IT and network support to businesses large and s...

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So much to be thankful for…

When I look back on 2012, I stand in awe of where InfoTech has come. It never ceases to amaze me when an opportunity walks through the door that turns into something better than I could've ever imagined. To be sure, we've had our share of "incidents" this year, but overall the growth and success we've experienced has been overwhelming. I'd like to ...

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