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InfoTech Solutions & Services Blog

CRM Software Keeps Customers Happy

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 For many–if not most–companies, the bottom line is about customers. Customers bring in profit, and when they feel ignored or under-valued, it's bad for business. That's why customer relationship management (CRM) software is some businesses' most valuable asset.CRM software uses a dashboard, along with analytics and reporting tools, to accumul...
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How to Avoid a Data Breach in the Internet of Things

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​No one is too surprised anymore when another big company makes headlines for a data breach. With the quickly evolving connectivity and growing amount of shared data brought by the Internet of Things, data breaches will most likely become even more prevalent.Employees access data and share information more than ever before, making data more relevan...
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224 Hits

Internet of Things: Business Applications

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What if you had access to devices that essentially got rid of bottlenecks altogether while providing you with valuable data and solutions without even having to ask? That's the near future we're looking at with the Internet of Things.Smart businesses are always searching for ways to boost productivity, run more efficiently, and get better at commun...
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239 Hits

What You Need to Know About the Internet of Things

​The "Internet of Things" (IoT) is a complex concept with more real world implications each day. It's a huge topic—the mere depth of which the tech world is still uncovering. But it is undeniably part of a proactive company's conversations about what to look out for on the tech radar. This post is going to focus on what exactly the Internet of Thin...
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197 Hits

Need for Speed: Slow Web Server Response Time and What to do About it

Server response time is the time it takes your web server to respond to any web browser's request. We can look at everything that happens in an Internet minute to understand the importance of speed when it comes to you website:If your web server response time is slow, you may end up with current or future customers wondering why your website is was...
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247 Hits

Inbox Zero: Real or False Progress?

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There are two types of people in the world: those who have 5,000 emails in their inbox and those who don't. Which camp are you in? And what drives people to be one way or the other? Is clearing out your inbox real or feigned progress? It feels productive to many, but it could just be distracting you from the actual productive thing you were doing b...
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225 Hits

3 Ways We Will Help You Innovate This Year: Part Three

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Focus on IterationInnovation, as you well know, doesn't happen overnight. And at times, it may even need to be put on pause while working through an iteration stage. Before your company can say, "We've completely changed the way we do _________," you may need to say, "We are working on completely changing the way we do __________."There are a lot o...
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204 Hits

3 Ways We Will Help You Innovate This Year: Part Two

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Communication Across EnterprisesNo one can innovate in a bubble. It helps to have a grasp on what's going on in the world around you. New business models, technology trends, and actions of like-minded companies can inspire leagues of new ideas within your own enterprise. Most of our clients are happy to realize we're steadily building a database of...
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210 Hits

3 Ways We Will Help You Innovate This Year: Part One

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Front-End Idea GenerationNo two clients have the exact same goals. Our first step with any client is to understand their unique vision. We'll sit down with you to learn where your company has been and where it's headed. We want to know about your short-term objectives and long-term goals. This "first date" kind of process isn't just so we feel more...
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Apps We Love

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 Spark Workplace Productivity With Effective AppsTwo of our favorite apps for enterprises are Slack and Do. Clean and intuitive design makes these two products ideal for efficient workplace communication. Apps like these are innovative ways to work faster and smarter. They connect people to a shared digital venue for archived messages, files, ...
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220 Hits

Cloud Hosting Announcement: Upgraded Security

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You already know there is a world of hosting options. Most hosting services do nothing more than provide your website with space on a server. You have to navigate the complicated terrain of domain names and site management yourself. Like big name cloud hosting providers, we host websites and emails for businesses. The difference is that we actively...
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213 Hits

How to Thrive in the Face of Change

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The technological changes a company must adapt to seem to be growing in scope each year. Digitization—the trend of technology becoming more important in business—continues to change the way enterprises function. Mobile, cloud services, fiber, and virtualization are just a few stops along the tech-trend railway, and it isn't stopping anytime soon.To...
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217 Hits

It’s the Most Wonderful Tech of the Year!

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Whether you're interested in making someone on your list very happy this Christmas, or in what new devices will be making their way into the office at the onset of 2016, here are the predicted top-selling tech gadgets of the holiday season.In the spirit of BYOD (Bring-Your-Own-Device), and well, Christmas, here are the top 10 bestsellers compiled b...
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226 Hits

The Best Place for Redundancy is IT

How do you eradicate the phrase "network downtime?" Redundancy.Now more than ever, business is a round-the-clock operation. To keep things up and running 24/7, redundancy in IT is a must.A network should be like a well-organized public transportation system. Buses and trains run consistently unless they are stopped for scheduled or unforeseen maint...
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Is BYOD Right For You?

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What's the Goal of Mobile?We've talked about mobile before. (Who isn't talking about mobile these days?) But we want to emphasize that the goal of a good mobile program isn't being able to work from anywhere. The goal of a good mobile program is to be able to work seamlessly from anywhere. It's not about employees checking in on company email on a ...
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240 Hits

A Holistic Approach to Security and Usability

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 Unsettled Scales: Security vs. UsabilityJust because balancing effective security with ease-of-use seems like an endless pursuit doesn't mean it's an unnecessary one. Both usability and security are important factors in a healthy workplace; finding a proper balance (that also takes cost into account) is a unique challenge of 21st century mana...
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213 Hits

Being a Tech Savvy Leader Could Save Your Company

Nicole Haggerty; On Becoming an IT Savvy CEO; Ivey Business Journal As a leader in your company, you don't necessarily need to know how to store things in the cloud, but you should probably know why it's useful. You don't need to be able to perform the IT tasks critical for your company's survival, but you should be tech savvy enough to know what p...
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237 Hits

What Everyone Should Know About Virtualization

If you've been a part of any meetings with us, you've probably heard us talk about server virtualization. And like many things in the IT world, this important process is impossible to physically see. Because its elusiveness within the physical world can be frustrating when trying to understand it, we want to share some of the efficiencies and capab...
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75 Hits

The 3 C’s For a Longer Life

We're going to take it back to the basics today. In our work, we're fairly consistently replacing end of life hardware. It's never very fun to have to replace something that's worked well for most of its life. Technology equipment is expensive, and we want yours to last as long as possible. So let's talk about three simple ways to add years to your...
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204 Hits

Become a Password Pro

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In one of our latest blog posts, we talked briefly about business apps that will keep you moving forward in today's mobile environment. One of our very favorites (although not necessarily mobile) is LastPass, a brilliant modern solution to a problem that has been around since the dawn of the digital age: remembering all your passwords.Personal tech...
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241 Hits