Is your CEO a champion for digital? Are your business and digital strategies well-communicated enterprise-wide? Do you have a single, multi-year digital enterprise roadmap that includes business processes as well as digital and IT components? These questions are some of the ones you'd have to answer a strong yes to in order to fit in amongst top pe...

Technology Comes Second Stick with us while we explain what we mean when we say we see technology as a means to an end. We've been talking a little about Customer Relationship Management software (CRM) lately. While we promote the benefits of CRM in its ability to automate and store things like online orders and conversations with customers, we wan...

"Transform, or be transformed" was the motto of the 2015 CEO2CEO Summit centered around digital transformation. Stephen Hoover, CEO of Xerox's PARC research division, noted that in order to make digital transformation more manageable, enterprises should think about the potential for digitization in the five key areas below. We think Mr. Hoover shou...

  For many–if not most–companies, the bottom line is about customers. Customers bring in profit, and when they feel ignored or under-valued, it's bad for business. That's why customer relationship management (CRM) software is some businesses' most valuable asset. CRM software uses a dashboard, along with analytics and reporting tools, to accum...

​ No one is too surprised anymore when another big company makes headlines for a data breach. With the quickly evolving connectivity and growing amount of shared data brought by the Internet of Things, data breaches will most likely become even more prevalent. Employees access data and share information more than ever before, making data more relev...

What if you had access to devices that essentially got rid of bottlenecks altogether while providing you with valuable data and solutions without even having to ask? That's the near future we're looking at with the Internet of Things. Smart businesses are always searching for ways to boost productivity, run more efficiently, and get better at commu...

​ The "Internet of Things" (IoT) is a complex concept with more real world implications each day. It's a huge topic—the mere depth of which the tech world is still uncovering. But it is undeniably part of a proactive company's conversations about what to look out for on the tech radar. This post is going to focus on what exactly the Internet of Thi...

Server response time is the time it takes your web server to respond to any web browser's request. We can look at everything that happens in an Internet minute to understand the importance of speed when it comes to you website: If your web server response time is slow, you may end up with current or future customers wondering why your website is wa...

There are two types of people in the world: those who have 5,000 emails in their inbox and those who don't. Which camp are you in? And what drives people to be one way or the other? Is clearing out your inbox real or feigned progress? It feels productive to many, but it could just be distracting you from the actual productive thing you were doing b...

Focus on Iteration Innovation, as you well know, doesn't happen overnight. And at times, it may even need to be put on pause while working through an iteration stage. Before your company can say, "We've completely changed the way we do _________," you may need to say, "We are working on completely changing the way we do __________." There are a lot...