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What is VoIP and Should You Be Using it?


Voice Over Internet Protocol (VoIP) is swiftly becoming a leading communications choice for small businesses across the US. Last year, there was a 21% increase in VoIP users according to the FCC, upping the number of US subscribers to over 30 million. So why are more businesses choosing VoIP over traditional telecom providers? Here are some of the ...

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The Daunting Cost of Downtime

We're no strangers to the exasperated look on an accountant's face when we meet to discuss a long-term budget. If spreadsheets could kill, one describing a 5-year IT budget might. We know what people think about IT. We know the questions people ask when faced with making long-term IT decisions. Why am I spending so much money on something I'll neve...

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Feedback is Serious Business


Because InfoTech is a service-driven company, client feedback is extremely important to us. Feedback allows us to gauge how we're performing and if our service quality really is matching our extremely high standards. We thrive on both the positive and negative feedback that comes from our clients. It motivates us, challenges us, and hopefully makes...

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Should you be Frightened by your IT Company?

With Halloween upon us, our mind's tend to drift toward things that frighten us. The holiday focused on fear conjures up all kinds of images of monsters, vampires, zombies, and other ghouls but what about your IT provider? Let me tell you what would scare me about an IT company, or any tech company for that matter. An IT provider would really frigh...

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We Start Our Third Year Today

It's hard to believe that we're celebrating our second year in business already. We've grown quite a bit since the transition from ACPC Repair. We've come a long way, but we have so far yet to go. Two years have brought us many changes, but those changes have made us focused. We're dedicated and passionate about what we do, and that's going to shin...

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Our Latest Project

We recently had some fun working on our latest project here in the office. We wanted to brighten the place up and I think we definitely found the right way to make that happen. We're very happy to introduce our latest creation, the official InfoTech fish tank! We've of course, filled the tank with all things technology. Things like a CD, zip-tie pl...

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Outsourcing Can Be Good!

We hear the word 'outsourcing' a lot in the news these days. Many companies are moving their manufacturing or customer support services overseas in search of cheaper labor. Some people view that as a bad thing and perhaps it is but outsourcing in your business can be a very good thing. It also doesn't mean that you have to move overseas! Outsourcin...

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Why We Don't Sell IT Support

When I think about what we do here at InfoTech, I don't like to think that we sell IT support. There are so many companies out there who "sell IT support." That's what they market and push to their potential clients. When they go into meetings or networking events, they sell themselves as an IT company. They rack up lots of clients by offering chea...

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The Benefits of Being Proactive

Let's face it, there are a lot of IT companies out there. They're all around, whether it's a kid in his parents' basement (which is where I started) or a multimillion dollar corporation that covers the entire country; there are a lot of companies who do pretty much the same thing. They offer business IT and network support to businesses large and s...

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So much to be thankful for…

When I look back on 2012, I stand in awe of where InfoTech has come. It never ceases to amaze me when an opportunity walks through the door that turns into something better than I could've ever imagined. To be sure, we've had our share of "incidents" this year, but overall the growth and success we've experienced has been overwhelming. I'd like to ...

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